Are you guys legitimate?
Yes we are a 100% legitimate company who have many happy customers throughout South Africa. We do however understand that people may be skeptical because of the nature of online shopping in South Africa. We therefore are happy to provide our customers with our business registration number which is as follows: 2020/591076/07. You may use the CIPC website in order to verify the company.
We are also proud Takealot sellers that ship numerous products to Takealot weekly. You can find us on Takealot by clicking the following link: https://m.takealot.com/seller/computer-realm?sellers=29835072
We will also will not provide you with our CIPC documents or Copies of directors IDs because that is confidential information that can be used for fraud in our company/individual names.
Can you match a price for me?
Yes, we will be more than happy to match a price for you however please note that the quote must come from a reliable retail company/computer shop. This does not include individuals with no reputation. It also does not include Evetech.
Why don’t you guys price match/work with Evetech?
Although we fully respect Evetech and appreciate the way they have innovated the gaming community in South Africa . Due to their controversy surrounding grey imports as well as past experience with defective products that we have received from Evetech. We don’t associate ourselves or work with Evetech. We also do not match any quotes from them as mentioned in the above FAQ because it cannot be proven that their stock is coming from a reliable supplier.
Are your suppliers reliable?
Yes, our suppliers are 100% reliable. We work directly with various South African Distribution channels in order to bring you the best quality products at affordable prices. We are currently not importing any products ourselves.
Do you provide technical services?
We currently only provide technical services to customers that have bought products from us. We do not offer technical services to other people/companies however, we will be more than happy to direct you to a reliable computer service shop/technician in your area.
Can I contact you guys for a product not listed on your website?
Yes you may. However, please note that this may incur shipping charges if the product is under the value of R4500.
Are prices negotiable?
That depends on wether you are buying more than 1 of a product. We offer discounted rates to customers looking to purchase more than one of a product. Please note that this is only available through sales on email/whatsapp. This is not available online in order to allow a more personalised service to our business or bulk buying customers.
Do you offer special rates to businesses?
Yes we offer special rates to business customers as mentioned in the above FAQ. Each business customer is provided a personal sales representative to assist them with with all their needs.
What do I need to set up a business account?
In order to set up a business account, you will need to provide us with your business’ COR 14.3 forms and director ID in order for us to verify your business. Your business account will become active once you have purchased more than 2 of the same product from us or have purchased frequently from us within 3 months.